See more projectsA Data-Driven Medical Solution for a Skin-Care Provider

A Data-Driven Medical Solution for a Skin-Care Provider

Healthcare
Person

CTO at Universkin

"Andersen's customers can expect a successful partnership"

A Data-Driven Medical Solution for a Skin-Care Provider

About the client

Universkin is an innovative manufacturer of tailor-made skin-care products. In this capacity, it offers personalized care on a data-driven basis.

Location:France
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Project overview

The customer required a data-driven solution capable of diagnosing and treating their buyers’ skin conditions. As such, that healthcare IT solution was intended to securely receive and process patient data on the one hand and provide a reliable communication channel with the purchasers to propose and manage treatment routines on the other hand.

To ensure these deliverables, Andersen’s team of tech experts worked in close cooperation with the customer. Within that collaboration framework, Andersen assumed responsibility for thorough business analysis, assessed the future tech requirements, and provided high-quality healthcare-specific software development services.

duration24 months
technologies
Vue.js
Java
Python
MsSQL
AWS
JavaScript

Challenges

From the very outset, this skin-care IT project was viewed as a global one. Hence it was expected to match an entire range of challenging criteria in terms of data security and privacy. Among other things, since the customer wanted that data-driven skin-care solution to successfully enter the US and Canadian markets, it was expected to meet all the requirements set by such information security regulations as HIPAA (the US) and PIPEDA (Canada).

App functionality

Patient registration

Andersen had a task to develop a healthcare solution for professional medical services. Thus, proper patient registration was treated as a priority. In conformity with this, the resulting IT solution records requests that are sent via the website of a clinic or the doctors' dashboard in compliance with applicable standards. Then, it automatically creates protected profiles for patients within the system. A delivery tracking system added, and a system for consumer reviews delivered.

Dashboard management

Since any treatment of skin conditions is universally based on individual cases, having a customizable dashboard is also essential to the professional end-users. Therefore, our healthcare IT experts ensured a dashboard management capability. It provides end-users with the means to manage the main page of the dashboard according to the available settings. Among other things, it enables them to add data and control the post-care stage – after the treatment is finished. On top of that, one can search for patients via the main page by names/emails/phone numbers. It is also possible to filter patients by required parameters. All applicable parameters are divided into three sections, with a multiselection being also available.

Notifications

Adherence to a treatment routine is a key to the successful result for patients. With this priority in mind, our experts added notifications to the solution's range of functionalities. These notifications remind patients of the steps to be taken, following the treatment recommendations. These notifications also inform medical professionals about the events and developments requiring their attention, as well as about their daily responsibilities regarding various treatment plans.

Patient profiles

Treatment of various skin conditions via remote means makes it mandatory to consider all the relevant individual details. To handle this challenge, Andersen's tech experts developed a comprehensive system of patient profiles. The latter gives a possibility to add, store, analyze, and use every needed piece of treatment data. The following sections can be found in patient profiles:

  • Profile picture of a patient;
  • Personal data section;
  • Various statuses, statistics, and options to alter medical data according to the current state of a patient;
  • Capability to upload medical files.

Therefore, medical professionals are in the right position to view health histories and diagnosis-related information, compare treatment results, and update treatment plans depending on the recommendations generated by advanced algorithms. The capability of data-driven treatment prescription enables health specialists to select the most promising treatment routes defined by the diagnostic results. In this fashion, the system helps to identify the most appropriate cosmeceuticals by displaying available products with data tags, divided into sections. The system also keeps records of treatment recommendations, estimates the duration of a prescribed treatment scheme, and tracks the treatment process. As a result, patients receive proper treatment while medical specialists can conveniently and seamlessly work on their cases.

Solution

In close cooperation with Andersen’s analysts and software engineers, the skin-care customer has obtained a cutting-edge data-driven tool for their patients. With the above range of personalized capabilities, a typical patient’s skin condition can now be treated within just 5-6 weeks. As a result, the customer has boosted the loyalty and satisfaction rates of their patients and can now drive more revenue and win more buyers.

Project results

  • A customized online store for patients launched
  • The system made more stable and reliable
  • A new library applied to the admin panel
  • Integration with a CRM system
  • A delivery tracking system added and a system for consumer reviews delivered
  • Full compliance with HIPAA and PIPEDA ensured
  • Integration with third parties ensured, including online payments systems
  • Thorough redesign of the system with an extension of its functionalities

Customer review

Person

CTO at Universkin

FranceFrance

Review verified by clutch and matches the customer’s words

Presently, the app Andersen built boasts 60,000 users, 10,000 of whom are doctors and the remaining customers, with plans to expand. Along the way, Andersen’s dedication to success, technical skill, and collaborative team set them apart. Customers can expect a successful partnership.

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